Hyundai South Africa Customer Care Number, Head Office Address
Hyundai South Africa Customer care Number along with Head Office Address , Phone Number is provided for customers to contact the company for general inquiry and to raise Vehicles related complaints.
Hyundai south Africa ensures the needs of the customer by providing high-level service standards for customers having around 80 dealerships networks in South Africa with Head Office in Namibia and Botswana. It provides a wide range of Hyundai Products having an annual production capacity of 1.6 million units.
Hyundai started in the year 1967 with its headquarters in South Korea which ranks as the eighth largest automobile manufacturer company in the world. “Cortina” is the first model released by the company with Ford Motor Company in the year 1968.
It employs 57,105 people all over the world having around US$ 84 billion revenue as on 2012. The company had well-supported dealership which provides Customer service and maintains a good name by servicing vehicles like i10, i20, i30, Veloster, Accent, Elantra, Sonata, ix35, Santa Fe, H-1 are the different vehicles manufactured by the company. Below information is provided for customers to get in touch with the Hyundai to know more information regarding services.
Hyundai Customer Care Number South Africa
Customer Care Number 0861 42 7222
Phone No (010) 248-8000
Hyundai South Africa Head Office Address
Address:
Cnr Norman Rd & Lucas Lane,
Bedfordview,
2007.
If you need any support regarding the vehicle, you can contact above number and you are provided with 24 hours Roadside Assistance which is also Customer Service Number, For more information you can also visit the main Website by clicking link given and get the latest information about the company , can also provide your feedback through Facebook.
Deon not fit to be a manager
I had the most disgusting service from the used sales manger Deon at Hyundai Gateway. I took my month old i10 to find out how to remove the back seats to put seat covers. Deon and Ashley tried to force the seats and then said it needs to be sent to the workshop. Deon took my vehicle to the workshop and when he got back he didn’t inform me that they had in fact broken the seat clips. When I got home and saw it broken I was highly irrate and called the store. Deon had an attitude and said that I in fact broke the clip. How can I break something if I didn’t even know how to open. When my wife called back he started to scream at her and says that he doesn’t care if we are the customer or not we must listen to him. I can only imagine what a show he put at the branch where other staff and future clients had to witness the manner in which he speaks to clients and how he was screaming. And he had the nerve to say he will show us. When I stated that I will come back to the branch immediate. Show us What???? Is this how the so called managers treat their clients? When asked to speak to the dealer principal he stated that we can’t. I have never experience such disgusting service ever. If Deon remains in the position that he is Unfortunately Hyundai Wil will be loosing a lot of business. He is not fit to be in a position to handle irrate customer or offer proper after sales service . Now who is going to fix my back seat?? ? Deon says that it isn’t his problem now
Waiting period is very long
Waiting period for call to be picked up is very long.
I own a hyundia h1 2014 only has 50000kms on the clock I would have like to have traded it in but was shocked at the poor trade in valueson your dealers at Hyundai are giving really despondent an not interested in the brand anymore
Brake issues after service
Good morning,
I hope this finds you well.
I came for service in July 24,Job Cart # 55766 to do full service at Hyundai Wonderboom 57 Lavender rd west Pretoria. However now, I am experiencing severe vibrations when I brake on a steep road going down and at a high speed(around 120 km/h). As a result, I took the car to a qualified mechanic and they said that my Brake Pads and Disk worn out and need skimming.
I don’t know much about cars since I am a new driver, does this make sense?
I would have liked to email the details, but there isn’t one for customer complaints.
The worst service ever!!
Hyundai i20 a faulty car!!!
The paint on my brand new hyundai is peeling off on the whole body of the car! When I took it to Hyundai Polokwane I was told my car was repainted either my myself or the dealer that sold me the car. How do you honestly tell that to a customer instead of just helping fix the damage that is clearly a factory fault??!
Poor Service
I phoned Westvaal Auto in Secunda for a accelerator cable for my Hyundai H-100 after I was cut off twice I finally got hold of a parts sales person. He asked me for the VIN number and after repeating it numerous times he started looking for it on the computer. After holding for at least five minutes he asked my phone number because he could not find it on the system. I was at Westvaal Secunda a couple of times before as well for other spares like rockers and brake caliper guides. Not once were they able to help me. I think it is pathetic as they are the Hyundai agents for Secunda but it sounds as if they don’t have a clue about the spares. I will think twice before buying a Hyundai again.
Malfuntion Indicator Lamp persists in burning
I am the owner of a Hyundai Tuscon and have to say it is a magnificent vehicle. Except that the malfunction indicator lamp keeps on burning. I took my vehicle to Hyundai Strijdom Park on 4 January 2019, for its 60 000 km service, only to be fed more stories on this malfunction indicator lamp. A quick perusal of the owner’s manual will give anyone a long list of problems that are potentially wrong with the technical status of the engine.
During the first 15 000 km of the vehicle, the lamp came on intermittently and I was told it is no reason of concern. At bot the next two services, I requested a technician to address the problem, without any success. The last time I was told that the software of the vehicle was “updated”. Alas, after 30 km, the lamp burned again.
I am very dependent on my vehicle and I travel extensively. Today, I drove in excess of 900 km for business, sometimes over fairly rough terrain. My confidence in the vehicle is fading. When will the vehicle leave me in the lurch? At the time of writing this, I am deep in the Northern Cape province. Should it fail on me now, I will really be in dire straits.
bought a hi bus 1 year ago did all the services at hyundai up to 90.000 km which was free services to the bus for 105.000km service to be done by sabs approve service center drove the bus and the belt snap now they blaming the 105.000 km service because they said the oil that was use cause the belt to snap bull shit ……………
iam sitting with a bus that needs complete new engine because of the belt snapping the damage is done ..
i need hyundai to at least take some responsibilty because clearly i have 3 busses on my name but this one gave a problem after the belts was change withn 90.000km service
Hi people…just want to say that I had a very good experience with the Hundai team at Springfield. I purchased my car from Pinetown (good experience there also). I came in to replace a tail light n some lite panel work. Special thanks to Ian (service manager) for excellent service n advise, to the parts department, an excellent n couteous team member (his good name escapes me now), to Sarika for your professional service n to all connected…a big thank u
HYUNDAI WORST CAR EVER
I drive a 2014 hyundai i20 1.4.
I bought the vehicle in 2016 with 63000 km on the clock and take it hyundai Springs for all its services.Between the 120000 and 135000 km services the vehicle’s heater radiator started leaking under the dash and the steering wheel controls stopped working.I took it to hyundai springs and got a quote of R20000 to fix it up.The vehicle we’re not even 5 years old at the time.On a 149000km the vehicle didn’t idol and i booked it in for 150000 km service and told them about the idling problem.Again i got a quote for over R16000 because the timing chain was stretched and needs replacement.Since i drove the car in and wouldn’t even start when i went to fetch it i had to have the chain replaced.After the chain was replaced and got the vehicle back i was informed that the electronic lifters were also faulty.
I have no idea what it would cost to fix this………….
I owed quite a few vehicles in my live but THIS ONE was really the WORST car I ever owed.
THINK TWICE TO SEND YOU CAR FOR SERVICE
Today is 27.08.2019 sent my Hyundai i10 ,1.1 for measure service at Hyundai Pinetown 147/149 Josiah Gumede (old main road).The main problem i have was a steam coming from the dash board which was reported to attendent person who wrote it down .the lady called me for the quotation which i accepted for other things .the steam they said was gas for the aircondition.
I came to collect the car on the road about 1km away the same problem of steam started again.I drove back to workshop and show them what they did if problem is still exist even water was on the passanger side in front seat .they said they thought was the A/C.Now the question how you can charge customer wrong while the actual problem not resolved,they are expect but they still guesing which cost me money .I asked what next they said it should be the heater radiator they have to remove dash board.I asked them why it will come to this did they did test run the car no answer .I asked how much the spare cost just over R2800.00 but the complete job to do that came to +-R9000.00 AND this will take 4 days to get new part.I told them to assit as i need the car just to bypass the heater radiator on my request till the new part received .No one helped me untill take car outside the premises and repair my car my own with receipt of R5535.70 in hand .I never seen people who can do this to a human being they just left me in their workshop.If you think about hyundai Pinetown think twice .in front of the building no one even one person to come and ask what is wrong busy with their product in front.Please if you read this how i was feeling and people just leave you in workshop.
The workshop manager need to look to his staff at least people need to support a desperate customer then to leave .I hope one of the top person at this branch will contact me try to show that they hace consquence management.
Total disaster
I took my car for aircon repairs at Mahikeng Hyudai last week Monday 19th August 2019 and I was promised that the car will take three days and I will get it after three day. Today is the 28th and the car is not back yet. This is not the first time that the car is sent for the same problem. It was previously taken for five days and returned without any work done on it.
This Hyundai in Mahikeng is a total disaster. From sales to service center, from service center to parts and the workshop.
Poor poor poor service and no customer care at all.
Don't buy Hyundai
My parents had my brother take in their car for the service to the pinetown branch. There was a problem that needed further investigations which they failed to explain to him and only tried to sell him windscreen wipers. They wrote it in the invoice that my brother rejected it. My parents made the mistake of not reading the invoice. But Engine damage on a car still under service plan is absolutely ridiculous.
Now its costing a huge amount of money to fix. As people who don’t understand much about cars, they depended on Hyundai to keep their car in good condition. Now they have a huge expense on a car that is relatively new. Horrible service from the Hyundai pinetown branch for not taking care of the customer and from head office for not investigating our side of the problem.
In the long run, Hyundai’s poor reputation will reduce the appeal of the Hyundai brand and will not be the choice of vehicle for consumers.
hyundai i20 2015 model Paint piling at the back and side when I went to hyundai Hatfield told they can't help am out of warranty
hyundai i20 2015 model Paint piling at the back and side when I went to hyundai Hatfield told they can’t help am out of warranty they expect 2015 models cam still be on warranty..hyundai robbed me this is day light robbery and people are seeing these nd one day is one day ..what I now hyundai vehicles are like ticking boom nd they don’t stand behind there products i love hyundai i am disappointed and feeling pain deep in side my heart