Booking.com Malaysia Customer Service Number, Address
The contact detail of Booking.com malaysia Customer Support Team like Customer Helpline Number, Roadside Assistance Number, Support Email Id, Head Office Address are listed below for the customers to get in touch with the company regarding services offered by the company.
Booking.com is an leading Online Hotel Reservation portal started in Amsterdam, Netherlands in the year 1996, the portal is now completely owned and operated by the Priceline company. With an employee strength of over 2000 people all over the world the company deals with over 3.6 lakh properties in and around 185 countries with a daily booking of over 5 lakh rooms.
The website is available in over 40 languages and the company has strong online sales as well as customer service teams to cater to the travelling needs of the customers. You can book any room ranging from a small dormitory to a luxurious five star hotel room all at the convenience of your home at a lowest price. Listed below are
You can book any room ranging from a small dormitory to a luxurious five star hotel room all at the convenience of your home at a lowest price. Listed below are Booking.com helpline number, customer service, office address, email support using which you can get your reservation, booking, cancellation related queries sorted out.
Booking.com Contact Details Malaysia:
Toll Free Number: 1800 814 601 (English)
Hotline Number: 1800 814 611 (Malay Language)
Chinese (Mandarin): 1800 814 612
International:+44 20 3320 2609 (English)
Email: malaysia@booking.com
Hotel Support Numbers:
Support in English : 1800 814 602
Support in Malay: 1800 814 605
Support in Chinese : 1800 814 613
Booking Dot Com Malaysia SDN BHD – Office Address:
The Gardens South Tower,
Level 20, Mid Valley City,
Lingkaran Syed Putra
59200 Kuala Lumpur
Malaysia
Telephone Number: +60-32296 7800 (office hours)
Fax: +60-32296 7999.
Through booking.com we will book the following categories in Malaysia
Apartments
Resorts
Villas
Hostels
B&Bs
Guest houses
Privacy policy:
Booking.com offers online travel-related services through its own websites and mobile apps and through other online platforms such as partners websites and social media. The information that follows applies to all of these platforms.
Booking.com may amend the Privacy and Cookies Policy from time to time, so visit booking.com official site regularly to keep of the updates.
For more information about the Booking.com, you can refer the Website .
Poor customer relationship
I bought some tickets on line for Petronas Tower, you called me that yesterday was not possible andI have to go today and still nobody is bringing me the tickets. Not very impressed!I
Bed bugs was irritated me, the 60's Hostel in Singapore was agreed to refund. Looking for the process of refund.
Dear Booking.com
I am writing this e-mail to express my disappointment from your unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, I can’t help but submit this complaint hoping for fair compensation and adequate resolution.
I had originally booked a stay 60’s Hostel at Singapore from 21 Aug 2019 to 22 Aug 2019 for my long waited solo trip experience through booking.com.
Booking confirmation
CONFIRMATION NUMBER: 2301840246
PIN CODE: 0989
However, it was been my worst booking experience through booking.com. The day(21 Aug 2019) I were check in, and left my luggage on my bed, and start my solo explore experience in Singapore. Around 10pm, soon after I back my hostel and after the bathing, when I prepare to sleep, I feel itchy around my head and legs. I switch on my bed light, I start exploring my bed. I saw there are two type of colour bugs. One is white colour mini bugs, and a brown colour bugs. Soon after, I jump off my bed, and keep all my belonging aside. And my neighbour ask what happen to me. I saw I saw some kind of bugs. They also facing the same problem.
Soon after I went to receptionist, one of the in charger say will help me to look for approver to switch to other no bed bug room. However, I waited for 30 min. He say his colleague haven’t reply him. Hance, I request to cancel my booking, and I want to move to others hotel. Then the man(staff) only start bring me to visit others room.
The first room I visit, I do really concern on bugs, hence I switch on my phone’s torchlight. I also saw some bugs walking on the beg.
Then the staff bring me to second room, there ware 6 empty beds. Ones I step in, I saw the first 2 beds, was with mini dot of blood, which is the sign of bed bugs. And I do not want to wreak my trip or risk my life, I asked to refund and I want to move out. And it was 12:13am in the midnight.
I were using 30 minutes to search alternative accommodation for me, and I were walking alone and risking my life to look for a better place to have a more comfortable bed. Just to look for a cleanest bed, I walked 15 mins in the midnight (12:45am).
The next day (22 Aug 2019), I went back to the hostel (60’s Hostel), I ask for the refund. They( 60’s Hostel) do agree to so refund with the unpleased caused. However, they say my booking was go through booking.com, hence they can not do anything.
Hence, I am here to request of refund of my hostel fee of $20 Singapore dollar.
I hope you agree with me that this is not acceptable under any circumstances. I trust that booking.com will deal with this issue is a top urgent issue. Please revert through this email to offer the compensation for my lost. Thanks.
Regards,
Veronica Lee Kai Yeen
+601112370910