HSBC Bank Malaysia Customer Service Number, Address, Email Support
HSBC Malaysia Customer Service Number : 1300 88 0181
HSBC Bank Malaysia Berhad in short known as HSBC was established in the year 1994 with its headquarters in Malaysia catering to the growing demands of the personal and business customers in Finance and Banking industry.
As on 2013, Peter Wong is the Chairman of the company and has a strong network of 40 branches across the country through its strong workforce of over 5000 employees.
The bank is a subsidiary of HSBC Holdings PLC which has over 8000 offices in over 87 countries. HSBC Malaysia is the largest foreign-owned bank in the country that offer a full range of personal and commercial banking & financial services.
The bank has introduced the nation’s first online automated teller machine (ATM), Electronic Touch Banking and Hexagon and in 2003 have introduced Europay-MasterCard-Visa (EMV)-compliant chip credit card, for both its MasterCard and Visa credit cards which are known for its high security.
Listed below are HSBC Customer Service Malaysia details for customer who would like to contact the company with regard to any of the banks products & services like, savings accounts, credit cards, loans, investment banking, current accounts, online transfer, internet banking, mobile banking and other associated services.
Contact HSBC Bank Malaysia
Telephone : 603-2075 3000.
Fax :+603-2179 1111.
Email : complaints@hsbc.com.my.
Head Office Address :
North Tower, No 2 Leboh Ampang,
50100 Kuala Lumpur, Malaysia.
Fax: 603-20701146.
If you need any further information about HSBC Malaysia, you can visit the Website. You can also share your views through Facebook.
Bad service
Dear Manager,
Good afternoon to you,
I am writing this letter to make a complaint about your credit card department service,
I am your platinum card holder ONG KING SENG with my credit card number 4617 7290 0628 5796,
My credit card has been blocked in October 2018 without any notification,
I did make a call to call center and requested to visit nearest HSBC branch to “Update information”.
I went to Sri Gombak Branch on the next day, but the staff do not know what to do,
The staff even make a call to call center to clarify what information should update,
I didn’t change my personal information, milling address, phone number all remain the same.
And I very unhappy to reply as “Our staff will call you within 3 to 5 workings day to ask about it”,
This is a very bad feeling to me as I am in your branch and your stuff in front me but cannot do anything.
I did make total Four time call to call center to ask the status,
Till today 03 December 2018, no one can help me.
I have few insurance plan stuck because this issue,
I feel shame to use your credit card as my insurance agent keep asking me “do you have another bank credit card”
I really don’t understand how can HSBC treat your platinum card holder in this way
And provide so poor service.
I will terminate this credit card since HSBC don’t appreciate us.
Thanks you
ONG KING SENG