KWSP (EPF) Customer Service Number, Contact Number, Head Office

Kumpulan Wang Simpanan Pekerja KWSP Phone Number : The EPF Malaysia Customer Service Centre (CMC) is established to provide quality customer service to employees and employers across all parts of Malaysia.

You can call the customer care to enquire about PF related queries, withdrawals, opening and closing of accounts, interest and other concerns you may have.

EPF Malaysia Contact Number : 89226000.

Contact KWSP – EPF Malaysia :

Telephone number: 03-89226000 (Working Hours : Monday to Friday: 8.00 am to 6.00 pm).
Fax number: 03-89226222.
Email Enquiry: http://enquiry.kwsp.gov.my.
Website : http://www.kwsp.gov.my.

Employees Provident Fund EPF Malaysia Address:

Employees Provident Fund,
EPF Building, Jalan Raja Laut,
50350 Kuala Lumpur.

About EPF Malaysia : The EPF is a social security organization in Malaysia formed in accordance with the Employees Provident Fund Act 1991 (Act 452) that provides post-employment retirement benefits to its members by managing the monthly savings invested by the employees and employers in an efficient and reliable manner. All the Private and Public sector employees are part of the EPF and as on 2013 the organization has over 13.8 million employees and with over 5 lakh employees contributing to the funds.

All the Private and Public sector employees are part of the EPF and as on 2013 the organization has over 13.8 million employees and with over 5 lakh employees contributing to the funds.

Contribution by the employee and employer is mandatory to EPF, the amount is calculated based on the monthly sales of an employee.

Employee contribution rate is 11% and employer contribution is 13% for employees with salary less than RM5,000 and for employees with the salary more than RM5,000 the employee contribution remains the same at 11% while the employer contribution is only 12%.
The dividend is also declared on your savings on a yearly basis based on the investment returns the organization has made but the minimum guaranteed return is 2.5% per annum.

To know more details about the KWSP Malaysia, you can visit the website

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